FAQ

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Product information

Can I use the mat for fitness workouts as well?

Yes. The mats are suitable for both yoga and other fitness exercises, such as bodybuilding workouts, aerobics or pilates. 

Are the mats non-slip?

Yes. Cork and natural rubber mats have a non-slip surface that actually slides less the more damp it is; so the more your hands and feet sweat, the less slippery the mat becomes. Our 100% non-slip mats are more suitable for people whose palms and feet do not sweat quite as much.

Can I roll up a cork mat?

Yes. The cork mats are made of layers of natural rubber and cork. The mat is easy to roll up so you can take with you on your travels.

Should I choose a cork, a professional or a 100% non-slip yoga mat?

If you would like to decide quickly between the natural rubber, cork and the 100% non-slip variant, we will give you some quick tips. The natural rubber mats with microfiber and cork mats are suitable for people whose palms and feet get sweaty. The 100% non-slip pad is suitable for everyone (choose this type if your palms do not sweat a lot). Those who want a 100% natural mat will appreciate the cork mat and those who want a very pleasant surface and a beautiful color design will love our natural rubber mats. All our mats are suitable for both yoga and other fitness activities.

Should I choose a professional or a thin yoga mat?

That depends on what you want to use the mat for. The professional yoga mat is a universal option that you can't go wrong with. You can use it for at-home sessions or take it with you to a public lesson. However, if you want a mat that you can quickly pack for travelling and put it in your purse or backpack, then choose a travel mat. It can be folded like a towel and it's lighter. The professional mat weighs 2,2 kg and the travel mat weighs 1,5 kg. However, please note that the thin mat won't offer quite as much knee support as the professional yoga mat.

How do I clean the yoga mat?

Clean the mat with clean water or water infused with essential oils using a gentle cloth. You can also use a cleaning spray. You can wash thin and professional mats in the washing machine once in a while. Choose a gentle cycle, do not use any detergent or fabric softener and do not use a dryer. Take the mat out the washing machine immediately after washing to prevent creasing.

Shipping, product exchanges and returns

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long does the delivery take?

That depends on the shipping method you choose. The GLS shipping company is faster and the goods usually arrive the next day after shipment. However, sometimes the transport takes up to three days, depending on how busy the shipping company is at that time. Zásilkovna might be slower as the delivery time can take up to 4 days after shipment.

Payment issues

Credit card payments aren't working for me, what should I do?

You can send us an e-mail at reklamace@korkie.cz and we will try to find out the cause of your issue or select payment by cash on delivery or a bank transfer.

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